Glyn

Qualifications:

  • MBA (Master of Business Administration) University of Auckland
  • PMP (Project Management Professional) Project Management Institute
  • Post Graduate diploma in Computer Science, Massey University
  • BE Electrical, University of Auckland
  • NZCE Electrical
  • Registered Electrician
  • QBE – Qualified By Experience

 

Qualities Summary:

Work Ethic:

  • Focused, high integrity, self motivated, reliable and punctual, accountable and responsible, highly organised and hard/smart working, and all with high attention to detail
  • Effective time management, works well under pressure, to deadlines, and both in teams and autonomously
  • Analytical, methodical, creative, innovative, and integrative thinker
  • Pragmatic and decisive problem solver
  • Described as a “safe pair of hands”

Technical Skills:

  • Systems analysis and synthesis leading to change-resilient development, integration, and maintenance of business processes and technology
  • Network architecture and installation
  • Technical writer – academic and company reports, software engineering and project management documents
  • Microsoft – Word, Excel, Project, PowerPoint, Outlook, Visio, Sharepoint, and Access
  • Software and applications analysis, design, development, integration, and maintenance – full SDLC
  • Site, building, and ICT infrastructure installation, diagnosis, and repair
  • Presales support

Communication Skills:

  • Written – excellent skills attained through academic report and thesis writing, developing company reports, operating procedures, design documents, and project documents
  • Oral – excellent skills attained through formal study and effective listening while managing, leading, delegating, negotiating, and mentoring colleagues
  • Creates and builds strong business relationships based on open and honest communication. Ensures issues do not go unreported and unresolved

Management and Leadership:

  • Senior project manager, manager, team leader, and mentor – hands-on roles filled at Auckland Transport, Datacraft, Walker Wireless, ECONZ, and Fisher & Paykel
  • Managed project financials as well as stakeholder and client relationships
  • Builds and motivates effective teams with empathy, open communication, support, training, coaching, and mentoring
  • Effectively manages risk, ambiguity, and change
  • Manages approach to suit the audience/stakeholder/cost/risk context
  • Managed projects from concept through to development, deployment, integration, operations, and maintenance

Customer Service:

  • Provides high level of customer service by determining and delivering what customers’ value
  • Looks for opportunities to improve and increase customer service