The One Biggest Problem Faced By Businesses

What is the One Biggest Problem Faced By Businesses? I’ll provide the answer in a few lines, but first I apologise for using a manipulative technique (that I disdain) to get your attention – the numbered list. There are seemingly endless hoards of well-meaning...

What Are Your Customers Buying?

What is the need (job) that customers are buying your ‘product’ (Solution) for? Is the job, in the case of milkshakes, quenching thirst, getting a sugar hit, being fashionable, socialising with friends,  or something else? MacDonald’s® found, with the help of...

It’s All About Results

The ultimate test of management is results – did it achieve the results for which managers were employed and for which the organisation exists? Do you know which management practices are effective and efficient (keep doing those and scale them if appropriate) and...

Systematic Management Discipline

Successful management is the disciplined and systematic application of a wide variety of fields of knowledge, such as engineering, accounting, psychology, and behavioural economics to name but a few. Are your management practices systematic or are they ad hoc? Do your...

Reinvest In Yourself

The key difference between manual work and knowledge work is that the skills required for manual work change very slowly, whereas with knowledge work, knowledge work makes itself rapidly obsolete. What this means is that continuous reinvestment in learning and...