The Plan

In the beginning, there was a plan, And then came the assumptions,And the assumptions were without form, And the plan without substance, And the darkness was upon the face of the workers,And they spoke among themselves saying, “It is a crock of...

Evidence-Based Practice

What is evidence-based practice, and why is it important? We can probably all agree that using some method for decision-making is better than simply making decisions at random, especially if the outcome of that decision-making has important consequences. If you are...

Your Name

A summary of Glyn’s performance, attributes, and what he’s like to work and be with.

Customer Experience

Companies that have loyal Customers have managed to create a Customer experience that is consistent, intentional, differentiated, and valuable. Consistent – in terms of delivering that experience over time and location (independent of who,...

The Advice Business

Selling dreams and rainbows is common made even easier by the internet. It leads me to imagine that there are hordes of hopeful, trusting, and sometimes gullible people willing to buy those promises. Equally, I imagine there are hordes of unscrupulous, deluded,...

Can you do ‘it’ alone?

So, can you start up and then run a business all by yourself? I suppose it is theoretically possible for you to be the inventor/builder, the marketer, and the financial manager for a really small business. Possible yes. Working with the assumption that you would...